Refund policy

We want you to feel good about what you’re getting. If something’s not right, you’ve got 30 days to make a return.

To get started, send us an email at hellokarvco@gmail.com with your order number, the email address associated with the order and a quick reason for the return — we’ll take a look and go from there.

Items should be in unused condition. Final sale items and water bottles aren’t eligible for return.

We appreciate your feedback — it helps us keep things running smoothly and the quality where it should be.