Frequently asked questions
What's your return policy?
We want you to feel good about what you’re getting. If something’s off, reach out within 30 days of receiving your order and we’ll work through it with you.
Are any purchases final sale?
Water bottles are final sale — we’ll make that clear before you check out.
When will I get my order?
We pack and ship orders as quickly as we can. Once it’s on the way, you’ll get an email with tracking. Delivery times can vary depending on where you’re at.
Where are your products manufactured?
We work with both local and global partners, choosing manufacturers that meet our standards for quality and value.
How much does shipping cost?
We've got your covered on shipping no matter the size of the order. Accessibility is important to us so we want to help where we can.